Privacy Statement

PRIVACY STATEMENT – CENTURY D COMPUTING LTD T/A DASH
At Century D Computing Ltd we have focused on implementing the practices of
Fairness, Transparency and Accountability to protect your privacy. We respect
your trust in us, to use, store and share your information. In this Privacy
Statement we explain how we collect personal information about you, how we
use it and how you can communicate with us regarding the use of your data.
All personal information we collect about you will be processed in accordance
with The EU General Data Protection Regulation (EU GDPR) which legislation is
implemented on 25th May 2018. If you have any questions or you feel that your
concerns have not been addressed, please contact us detailing your concerns to
dataprotection@dash.ie

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Who we are

Century D Computing Limited t/a Dash. Ltd is an IT sales and support company.
We provide IT support, cyber security training, cloud email backup,help desk,
knowledge base services.
In accordance with Data Protection Legislation (EU GDPR), Century D Computing
Limited t/a Dash Limited are identified as a Data Controller of your personal
information, the role of the Data Controller being to determine how your personal
information is used and processed.

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How we collect information about you

To use your personal information lawfully, we rely on one or more of the
following legal bases, performance of a contract, legal obligation, protecting the
vital interests of you or others, public interest, our legitimate interests, and your
consent. When you browse our website, www.dash.ie we may ask for personal information such as your name, email address, billing address, product selections, credit card or other payment information.

We may also collect information about you where you are on the Internet (such
as Web site you came from, IP address, domain types, like.co.uk and.com), your
browser type, the country where your internet service provider is located, the
pages of our site that were viewed during your visit and any search terms that
you used. This information is only used for our own research and to improve our
service to you.

Our website uses “cookie” technology. A cookie is a little piece of text that the
server places on your device when you visit our website. They help us make the
site work better for you.

We collect personal information from you when you visit our website, email us,
phone us or visit our office and when we provide training services. The
categories of information that we collect about you relates primarily to your
name, address, contact telephone number, email address.

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Links to other sites

Our site may, from time to time contain links to and from other websites. If you
follow a link to any of those websites, please note that those websites have their
own privacy policies and that we do not accept any responsibility or liability for
those policies. Please check those policies before you submit and personal data
to those websites.

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How we use your Personal Information

We use your personal data to provide you with the services that you request
from us and to carry out our obligations arising from any contracts entered into
between you and Century D Limited t/a Dash.

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Source of collection

The only source of gathering your personal information is when you provide the
information to us. You provide us with your personal information when you visit
our website to browse, submit an “online” enquiry or enrol on one of our training
courses. When you visit us personally or speak to us by phone we will only collect
the necessary personal information about you.

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Sharing of data

Your personal information will not be shared with any of our Third Party
Stakeholders, Vendors or Suppliers.

How long we keep your information

We keep your personal information to meet our legal requirements and for as
long as necessary to enable us to provide our services to you. We will not keep
your personal information for longer than is considered necessary for these
purposes.

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How we keep your information safe

At Century D Computing Limited t/a Dash we are committed to the protection
and security of your personal information. We use a variety of security
technologies and procedures to protect your personal information from
“unauthorised use and access. Technologies such as encryption, passport, two
factor authentication. As effective as security practices are, no physical or
electronic system is entirely secure. We cannot guarantee the complete security
of our data base, or can we guarantee that information you supply will not be

intercepted while being transmitted to us over the internet. We have
implemented strict internal guidelines to ensure that your privacy is safeguarded
at every level of our organisation. We will continue to revise policies and
procedures and review systems and we will implement additional security
features as new technologies become available. Any transmission of personal
information is at your own risk. When we receive your personal information we
use appropriate security measures to seek to prevent “unauthorised access”.
When you contact us to ask about your personal information, we may ask you to
identify yourself. This is to help protect your information.

 

Your personal information rights

You have the following rights under the GDPR, in certain circumstances and
subject to certain exemptions, in relation to your personal data:

Right of Access: You have the right to obtain confirmation from us whether or
not we process personal information about you and where that is the case,
access to the personal data, including the purposes of the processing and the
categories of personal data concerned. The recipients or categories or recipient
to whom the personal information have been or will be disclosed.

You may also submit a written request for a copy of personal information you
believe we may be processing about you. Upon such a written request we will
verify the validity of the request for security purposes. Your subject access
request will be responded to in its entirety within thirty days, where the request is
considered to be unreasonable or onerous such requests will be responded to
within a two month time period.

Right to Rectification:

You have the right to request that any inaccurate data
that is held about you is corrected, or if we have incomplete information you may
request that we update that information such that it is complete.
Right to Erasure: You may ask us to delete your personal information, however
this is not an absolute right and any such request will be considered in
connection with our legal obligations and under the legal framework of the EU
GDPR

Right to Restricting and Objecting:

You have the right to request that we no
longer process your personal data for particular purposes, or to object to our
processing of your personal data for particular purposes, or to object to our
processing of your personal data for particular purposes.
Right to Data Portability: Upon your written request, where possible we can
share a digital copy of your personal information with you or another
organisation.

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If we are processing personal information based on your consent you may
withdraw that consent at any time. This does not affect the lawfulness of
processing which took place prior to its withdrawal.

Making a complaint

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If you wish to make a complaint about the use of your personal information you
may do so in person, by telephone, in writing and by email. Please be assured
that all complaints received will be fully investigated.
Complaints submitted by email should be addressed to: dataprotection@dash.ie
Complaints sent by post should be addressed to, The Data Protection Officer,
Dash, Blackthorn Business Park, Coes Road, Dundalk, Co Louth
You can also contact the Data Commissioners Office at www.dataprotection.ie

Changes to this Privacy Statement